Marzida has an extensive experience in leading information technology (IT) business change and transformation, IT management and operations, programme management, outsourcing and management consulting. She started her professional career with a merchant bank and subsequently as an IT Management Consultant with KPMG Peat Marwick. She then joined Malaysia Airlines in 1992 and held various leadership and management positions including in the Corporate Planning Division, the Chairman’s Office and subsequently as the Chief Information Officer (CIO) in 2001. While in Malaysia Airlines, she implemented a change programme to stabilise, rationalise and transform the Airline’s IT landscape. Key achievements included improvement of the IT operations services, an annual savings of 24% on key IT spend areas, set up of a global IT helpdesk, a successful upgrade of hardware and network infrastructure across more than 190 destinations worldwide. Marzida also negotiated and successfully implemented a multi-year IT operations outsourcing agreement as part of the Airline’s IT transformation agenda.

During her tenure as the CIO, Marzida served as a Board member of the Societe Internationale de Telecommunications Aeronautiques (SITA), an air transportation member-based organisation which offer advanced technology solutions to airlines and airports worldwide, representing Malaysia Airlines. She was also a member of the Gartner CIO Roundtable.

In 2007, Marzida joined Shell Malaysia as the Head of IT Strategy and Planning and subsequently as the Head of Programme Delivery of SAP Human Resources System globally. In the latter role, she set up and transitioned the IT delivery centre from Europe to Malaysia achieving a total cost reduction of more than 50% and an increase in the number of projects delivered from Malaysia (from 10% to 70%). Upon leaving Shell, Marzida became an entrepreneur as a licensed financial consultant, an investment coach and an entrepreneur in the financial services industry. She regularly conducts financial awareness talk to corporations and the public.